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Pega webinars

From research and insights to demos and best practices, our webinars deliver the knowledge you need, fast. See what's next or watch one on-demand.

Webinar | On-demand

Designed for Digital: Your Transformation Roadmap

Join MIT digital transformation researcher and co-author of “Designed for Digital,” Jeanne Ross as well as Pega’s chief technology officer, Don Schuerman, for an in-depth look at how you can begin architecting your business for sustained success.

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Webinar | On-demand

Moving from Personalization to Humanization

At DMEXCO 2022, Europe’s leading digital marketing & tech event, Bank of Ireland and Pega presented how the bank left traditional campaigns behind in favor of artificial intelligence backed customer engagement to connect and make sense of data, helping them to understand their clients better and create more empathetic, dynamic conversations.

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Webinar | On-demand

Hyperautomation and Low Code: Making Continuous Process Improvement

Watch this webinar to learn how, when hyperautomation programs are setup correctly, they can drive greater efficiency and enable innovation for revenue growth.

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Webinar | On-demand

Top Tips for Building Trust in Your Self-Service

Watch our webinar with Pega's James Dodkins and Simon Thorpe to find out.

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Webinar | On-demand

Fast, Easy, and Safe: Citizen Development with Pega

Watch this webinar to learn how Pega makes it easy for you to build simple workflow applications that can increase your productivity by up to 12%, and in a way that avoids risk through automated compliance with enterprise software development standards.

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Webinar | On-demand

How to Supercharge Your Existing Customer Service Tech Stack

Many customer service leaders are scratching their heads on how to improve CX without having to spend millions ripping out legacy systems and disconnected channels. But transformation doesn't always mean "all new"...

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Webinar | On-demand

Amazing AI Meets Everyday Application

Watch our webinar on-demand to learn the answer from James and Simon.

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Webinar | On-demand

The ROI of Intelligent Automation

Watch this webinar featuring Pega experts and Tim Ummels of ING, for insights on optimizing operations with intelligent automation.

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Webinar | On-demand

Why AI and Automation make Pega the CRM Leader

Watch our webinar to learn why Pega was named a leader in The Forrester Wave™: Core CRM Solutions, Q3 2022 .

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Webinar | On-demand

Future of Marketing: Challenging the Status Quo

Watch this virtual event packed with insightful speakers. Hear from experts like Piyush Vakil, Consulting Director and David Steuer, Managing Director from Accenture; Curig Johnston, Base Value Management and Personalization Leader at BT; and Liz Miller, Vice President and Principal Analyst at Constellation Research.

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Webinar | On-demand

Amplify Customer Self-Service with AI and Automation

Join Pega Senior Product Marketing Manager Ismath Mohideen and CX Evangelist James Dodkins and discover strategies to offer effective self-service, on any channel.

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Webinar | On-demand

Digital end-to-end processes made simple

Hear from T-Systems why end-to-end digitization of the administration does not have to be complicated and how it can be implemented at high speed within days. The Bavarian Ministry of Economic Affairs provides the exciting corresponding success story right away.

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Webinar | On-demand

Agile Marketing with Next Best Experience

In this webinar, Matthew Camuso and Mark Davies of Pega, and Joseph Madigan of Bank of Ireland discuss how AI-powered solutions can address roadblocks and opportunities like evolving customer expectations, data privacy regulations, obsolete campaign-based marketing, and more.

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Webinar | On-demand

Hyperpersonalization - How customers become your fans!

Learn how you decisively improve your sales, marketing, and customer service with the help of hyperpersonalization: Increase customer loyalty, identify customer needs in real time and improve customer service through process optimization and automation.

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Webinar | On-demand

Vodafone: The Future of Procurement

Vodafone is creating the future of procurement to free up capacity in their commercial teams to devote more time to value-adding activities. Listen to Vodafone’s Sabih Rozales and Pega’s Kevin Billings.

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Webinar | On-demand

The Future of IT

The pandemic accelerated digital transformation at enterprises – forcing IT teams to implement and scale technologies they weren’t planning to deploy for several years. It’s time to look beyond the immediate impact of the pandemic on IT and understand how digital transformation will shift the IT function in the coming years.

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Webinar | On-demand

Transforming the Contact Center with Conversational AI

Customer service agents are already tackling the most complex customer issues. It’s time to improve the agent experience by adopting an AI-powered customer service strategy. Conversational AI, including Voice and Messaging AI, is a co-pilot to make every agent your best agent – to save time and exceed customer expectations.

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Transformation of the Clinical Trials Ecosystem
Video duration: 1:26:51

Webinar | On-demand

Transformation of the Clinical Trials Ecosystem

Perspectives from healthcare providers and life science organizations.

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Webinar | On-demand

Always-On Marketing

In this webinar, we’ll compare traditional marketing tactics like campaigns, segmentation, targeting, and optimization with their more progressive, real-time counterparts.

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Webinar | On-demand

Understanding the Impact of Cloud on Modernization

Watch this webinar featuring Forrester VP and Research Director, Chris Gardner

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