PegaWorld 2018: EY: Transforming wholesale client onboarding in the digital age (Video)
Client lifecycle management (CLM) is increasingly difficult in today’s business environment, driven by speed to market requirements, regulatory pressures, cost pressures, and client experience expectations changes. Historically viewed as a purely operational function, wholesale banks are now looking to bring state of the art technology to this area to truly build out competitive differentiators. Learn how EY and Pega are collaborating to transform client lifecycle management for wholesale banks by leveraging Pega’s CLM platform.
Product Area: Customer Service
Topic: Customer Experience
Topic: Operational Excellence
Topic: Customer Service