Newly Enhanced Pega Platform Helps Businesses Build and Run Better Software
More intelligence, agility, and control added to leading app dev platform and all Pega CRM apps
LAS VEGAS – June 5, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world's leading enterprises, today at PegaWorld announced the latest release of Pega® Platform – delivering enhanced intelligence, agility, and control that allows clients to accelerate application development and enhance customer experiences. With new AI, collaboration, and integration capabilities, organizations can more quickly build and deploy better applications to power their digital transformation initiatives.
Pega Platform, the industry leading application development platform, drives superior customer engagement and operational excellence by combining industry-leading case management, BPM, robotic automation, AI and decisioning, mobile, and omni-channel UX on a unified platform. Enhancements and new capabilities also benefit all Pega customer engagement applications – including Pega® Marketing, Pega® Customer Service, Pega® Sales Automation, and related industry apps. Key enhancements include:
This latest release also includes other major Pega Platform capabilities made available earlier this year, including:
Pega Platform connects existing system and organizational silos, simplifies customer experience, and improves operational efficiency. Pega offers a code-free environment with a visual approach, resulting in faster deployments, quicker iterations, and reduced development costs. Pega's unified, cloud-ready architecture enables end-to-end experiences that change at the pace business demands while preserving flexibility and future-proofing investments.
Top industry analyst firms have recognized Pega Platform as a technology leader in key research reports, including:
The new release of Pega Platform will be available later this June. For more information on Pega Platform, visit https://www.pega.com/products/pega-7-platform.
These enhancements were unveiled today at the annual PegaWorld conference, currently being held at the MGM Grand in Las Vegas from June 4-7. PegaWorld gathers industry leaders and innovators to discuss how to overcome customer engagement challenges facing businesses today. For more information or to watch the day's morning keynotes live, visit https://www.pega.com/events/pegaworld.
Quotes & Commentary
"As fast as markets change, businesses have to adapt even faster to stay ahead of customer demands," said Kerim Akgonul, senior vice president, products, Pegasystems. "Pega Platform provides the foundation for real digital transformation with flexible and scalable technology that supports our clients' every move. This latest release builds on our market-leading platform with enhanced intelligence, agility, and control to keep organizations at the forefront of innovation."
- Gartner, Inc., "Critical Capabilities for BPM-Platform-Based Case Management Frameworks," by Rob Dunie, Janelle B. Hill, November 3, 2016
- Gartner, Inc., "Magic Quadrant for BPM-Platform-Based Case Management Frameworks," by Rob Dunie, Janelle B. Hill, October 24, 2016
- Gartner, Inc., "Magic Quadrant for Intelligent Business Process Management Suites," by Rob Dunie, W. Roy Schulte, Marc Kerremans, Michele Cantara, August 19, 2016 (previously Magic Quadrant for Business Process Management Suites)
- Forrester Research: The Forrester Wave™: "Dynamic Case Management, Q1 2016," by Craig Le Clair, with Alex Cullen, Elizabeth Cullen, and Diane Lynch, February 2, 2015
- Forrester Research, "The Forrester Wave™: BPM Platforms For Digital Business, Q4 2015," by Clay Richardson, with Alex Cullen, Shaun McGovern, and Diane Lynch, November 18, 2015
Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results. For more information on Pegasystems (NASDAQ: PEGA) visit www.pega.com.
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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.
Lisa Pintchman Rogers
VP, Corporate Communications
Director, Corporate Communications
Sr. Manager, Public Relations
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