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Pega webinars

From research and insights to demos and best practices, our webinars deliver the knowledge you need, fast. See what's next or watch one on-demand.

Webinar | On-demand

Designed for Digital: Your Transformation Roadmap

Join MIT digital transformation researcher and co-author of “Designed for Digital,” Jeanne Ross as well as Pega’s chief technology officer, Don Schuerman, for an in-depth look at how you can begin architecting your business for sustained success.

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Webinar | On-demand

What's New in Customer Decision Hub: Infinity '24.1

Learn how the latest Infinity launch helps redefine what is possible, enrich the customer journey, and engage one-to-one with your customers.

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Webinar | On-demand

What's New in Pega Infinity 24.1 in Manufacturing and Consumer Services

In this webinar, learn more about how manufacturing and consumer services organizations can leverage our newest features in Pega Infinity 24.1.

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Webinar | On-demand

What's New in Pega Infinity '24.1 in Healthcare

Watch this webinar to learn how technical, business, and operations leaders in healthcare can leverage our newest features in Pega Infinity '24.1.

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Webinar | On-demand

What's New in Pega Infinity '24.1 for Communications

Learn more about how Pega Infinity '24.1 enables you to becoming an AI-native Telco in this webinar.

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Webinar | On-demand

What's New in Pega Infinity '24.1 for Financial Services

Learn more about how Pega Infinity '24.1 helps banks to be more efficient and primed for growth in this webinar.

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Webinar | On-demand

What's New in Pega Infinity '24.1 in Insurance

This webinar goes over the new ways we’re arming insurers with tools that combine customer centricity with profitable, scalable growth.

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Webinar | On-demand

What's New in Infinity '24.1 for Government

This webinar provides an update for government users on our latest release and our new AI-powered capabilities.

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Webinar | On-demand

Innovating Healthcare with Adaptive AI

Listen to this exclusive webinar to learn practical steps your organization can take today to deliver truly customer-centric care in real-time, in the moments that matter.

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Webinar | On-demand

Next Best Action Marketing and Real-Time Customer Journeys

In this webinar replay, Pega will showcase how progressive brands are complementing their traditional programs with propensity-triggered next best actions that are “always-on”.

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Webinar | On-demand

Pega Infinity '24 Webinars

Join us for a fast-paced, industry-specific introduction to our latest release this April! Open to clients and partners, these 60-minute virtual sessions are hosted by Pega product experts covering Government, Insurance, Financial Services, Communications, Healthcare, Manufacturing and Consumer Services.

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Webinar | On-demand

The Four Cornerstones of Responsible AI

In this webinar, Pega will discuss how enterprises can use AI to engage customers with empathy as well as identify and reduce bias.

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Webinar | On-demand

Optimizing Customer Relationships with Generative AI

Learn how organizations are moving to a "self-optimizing" approach to customer relationships.

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Webinar | On-demand

Process Mining for the Autonomous Enterprise: Power Your Understanding to Transform Your Business

Join us for a deep dive into the power of Process Mining.

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Webinar | On-demand

Unlocking hyper-personalization in insurance

Watch this video to discover the power of hyper-personalization in transforming customer engagement.

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Webinar | On-demand

Panel Fireside Chat: Executive Roundtable Replay

Pride@Pega hosted an executive roundtable, moderated by Pega CTO and Pride@Pega Executive Sponsor Don Schuerman, of LGBTQIA+ leaders at several of our Partner organizations.

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Webinar | On-demand

Financial Crime Exposed: A candid conversation with an expert

A wake-up call, urging individuals and organizations to be inquisitive, proactive and take advantage of technology in continuously working towards a more transparent and secure society.

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Webinar | On-demand

How to Modernize Child Welfare Systems

Child welfare agencies across the country cite technology modernization as a top priority, with outdated case management systems being perhaps the biggest tech-related hurdle that they face.

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Webinar | On-demand

Siemens Success Story: Next Generation Purchase-to-Pay Operations

Siemens transforms shared services seeing records in automation rates, cycle times, quality, and customer experience.

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Webinar | On-demand

DKB Success Story: Digital transformation as an integral part of efficient service organizations in the banking industry

Connecting technology, processes and people.

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