Robotic Automation & Intelligence

Optimize how work gets done for the Enterprise with
Robotic Automation & Intelligence
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Go beyond automation. Get insights and take action by uncovering blind spots and opportunities to leverage robotic automation and change how work gets done.


Rapid and non-invasive implementation allows enterprises to drive cost savings and productivity.


Automation that can work alongside people and independently means enterprises can choose how work gets done when optimizing people, processes and technologies.
Make data informed decisions with

Workforce Intelligence

To make confident, data-driven decisions about your people, processes and technologies, you need insight. Until now knowing where to start looking for opportunities to impact efficiencies has been a guessing game. Remove the guess work with Workforce Intelligence.
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Simplify the desktop with

Robotic Desktop Automation (RDA)

Robotic Desktop Automation is designed to optimize the way your employees work by simplifying, automating and integrating the technologies and processes on the desktop so they can get more work done faster.
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Automate and optimize with

Robotic Process Automation (RPA)

A key capability within Pega’s industry leading BPM platform, enterprises no longer have to choose between automation vs. digital transformation with Pega RPA. Accelerate automation of high volume, repetitive tasks & bridge system and data integration gaps now. When ready, add BPM to drive optimization of people, process, and technology.
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ECM Taxonomy Terms: 
Customer Service
Customer Service