Pegasystems Wins Client Lifecycle Management Award from Chartis Research

Leading risk technology analyst firm evaluated 100 global risk providers and rated Pega as category award winner for CLM

CAMBRIDGE, Mass. – November 28, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced that Chartis Research, the leading risk technology analyst firm, has named Pega as the overall winner in the Client Lifecycle Management (CLM) category in its latest RiskTech100® 2019 report. 

Chartis evaluated 100 risk providers overall and awarded Pega category winner status for CLM in its RiskTech100® report, a comprehensive study of the world’s major players in risk and compliance technology. It ranks the top 100 risk technology providers and identifies award winners in specific risk and compliance categories. Providers are evaluated across six criteria: functionality, core technology, strategy, customer satisfaction, market presence, and innovation. 

Chartis Research has previously recognized Pega as a category leader in its RiskTech Quadrant® report for KYC systems. Pega CLM and Pega KYC provide large complex financial institutions with pre-defined industry best practices, including over 30,000 KYC rules for multi-jurisdiction and multi-product onboarding. Pega is the only vendor that provides a cross line-of-business solution – including corporate, institutional, wealth, and retail – and globally scalable CLM and KYC applications with inherent digital process automation, rules, process, case management, AI, and robotics. These industry-leading applications can be deployed in as little as three months to drive real outcomes from front to back office.

Pega provides deep in-house industry KYC and customer due diligence (CDD) regulatory and onboarding expertise coupled with best-in-class partnerships with leading data providers, a robust KYC regulatory rules engine, and front to back office transparency across digital channels. Pega’s global team of experts have deployed onboarding and KYC solutions for more than 10 years at more than 45 of the world’s largest global financial institutions as part of their digital transformation strategies.

The full Chartis RiskTech100® 2019 report is now available. For more information on how Pega is helping the world’s top financial institutions drive end-to-end digital client lifecycle management transformation, while driving streamlined KYC, visit

Quotes & Commentary:

“Complex KYC regulatory requirements, the need to provide optimal global customer experiences – including ensuring speed of multi-jurisdictional, multi-product onboarding – and eliminating technology and operational silos are driving top financial institutions to evaluate their enterprise-wide, end-to-end client lifecycle management approach,” said Reetu Khosla, vice president and global head of CLM & KYC, Pegasystems. “This latest recognition from Chartis further reinforces Pega’s commitment and ability to digitally transform complex client onboarding and KYC, enabling global financial institutions to future-proof their business with the only low-code/no-code CLM application in the market.”

“Large global banks are investing in CLM technology to streamline front to back office onboarding and KYC,” said Rob Stubbs, head of research, Chartis. “In our analysis, Pega’s broad offering and scores across functionality, core technology, strategy, customer satisfaction, market presence, and innovation are reflected in its category win in the CLM area.” 

Supporting Resources: 

The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.

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