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Digital First: Retail and Service in a Digital World

Ready to see a fully digital customer experience from end to end? In this demo, you’ll watch the customer navigate from a social media offer, save their cart for later, stay informed throughout their order journey, use web messaging to complete an assessment, and more – all without help from a customer service representative.


Industry: Communications B2C Industry: Communications Service Providers Product Area: All Products Solution Area: Customer Engagement Topic: Customer Engagement Topic: Personalized Customer Experiences

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