Video
Digital First: Retail and Service in a Digital World
Ready to see a fully digital customer experience from end to end? In this demo, you’ll watch the customer navigate from a social media offer, save their cart for later, stay informed throughout their order journey, use web messaging to complete an assessment, and more – all without help from a customer service representative.
Industry: Communications B2C
Industry: Communications Service Providers
Product Area: All Products
Solution Area: Customer Engagement
Topic: Customer Engagement
Topic: Personalized Customer Experiences
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