Digital First: Retail and Service in a Digital World

Ready to see a fully digital customer experience from end to end? In this demo, you’ll watch the customer navigate from a social media offer, save their cart for later, stay informed throughout their order journey, use web messaging to complete an assessment, and more – all without help from a customer service representative.

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Tags

Herausforderung: Kundeninteraktion Industry: Kommunikation B2C Industry: Kommunikations-Dienstleister Produktbereich: Alle Produkte Thema: Kundeninteraktionen Thema: Personalisierte Kundenerfahrungen