Digital First: Retail and Service in a Digital World

Ready to see a fully digital customer experience from end to end? In this demo, you’ll watch the customer navigate from a social media offer, save their cart for later, stay informed throughout their order journey, use web messaging to complete an assessment, and more – all without help from a customer service representative.

---

Tags

Défi: Engagement client Groupe de produits: Tous les produits Industry: Communications B2C Industry: Opérateurs télécoms Thème: Engagement client Thème: Expérience client personnalisée