Centers of Excellence
More and more Pega customers are formalizing Centers of Excellence to help them achieve their business transformation goals. There’s no such thing as one size fits all – each customer leverages a unique COE to drive a consistent implementation of the organization’s strategy.
Defining the Need
Defining the Need
Learn what a COE is, the benefits to the organization, and ways to build your business case.
Structure, Roles, & Responsibilities
Structure, Roles, & Responsibilities
See how COEs can be organized and understand who is vital to driving their success.
Communicating the Value
Communicating the Value
Use these guidelines to help you effectively measure and promote your COE’s success.
Defining Scope and Roadmap
Defining Scope and Roadmap
Understand what to expect during the COE journey and how Pega can help along the way.
Maturing and Evolving a COE
Maturing and Evolving a COE
Learn what it means to be a mature COE and the steps you’ll take to get there.
