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Events & Webinars

Healthcare Summit

Event

Join thought leaders and peers from healthcare and life sciences organizations as we get real about digital transformation, AI-powered engagement, and more.

News & Media Coverage

Article

Here are five ways companies are transforming sales and marketing optimization to improve outcomes.

Article

Here’s how life sciences firms can deliver more personalized customer interactions.

Article

Here are the essential ingredients for creating a digital transformation CoE.

Article

How to overcome the three major obstacles of customer centricity.

Related Resources

Personalized customer service

Pega Customer Service for Healthcare tailors interactions and eliminates channel barriers.

Healthcare prevcard 4

White paper

Context-driven applications for healthcare

Examine the requirements for a context-driven architecture.

Healthcare prevcard Anthem

Case study

Anthem’s secret for next-generation service

Intelligently centralizing data so that each customer service call is contextual and exceptional.

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