Events & Webinars

Event

Pega Collaborative Healthcare Summit 2017

Join your peers at our seventh annual summit to discuss the issues, challenges and opportunities facing the industry, including the impacts of "the digital first customer" and the emergence of artificial intelligence.

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On-Demand Webinar

Creating Winning Sales Experiences is Easier Than You Think

Join Pega, UnitedHealthcare and Optum to learn how market-leading organizations are combining digital convenience, agent experience and technology to create winning sales experiences.

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PegaWorld Presentation

Global Order Management at GE Healthcare

Learn about GE Healthcare’s mission-critical order visibility app, used by over 3,000 users worldwide. The MyOrders app revolutionizes the order management process by delivering predictable revenue and fulfillment, driving down costs and improving efficiency and visibility.

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On-Demand Webinar

Customer Engagement For Life Sciences

Join Pega and guest speakers from Telerx and Virtusa to learn how to move from transactional, data-centric views focused on individual interactions to true omni-channel patient engagement journeys.

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News & Media Coverage

Article

WellCare Launches Fully Integrated Clinical Platform to Improve Member Outcomes

WellCare partnered with Pega to provide a complete and real-time member view.

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Article

When Marketing Met Sales: How to Work Together to Boost Performance

Here are five ways companies are transforming sales and marketing optimization to improve outcomes.

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Article

Talk to Me Like you Know Me

Here’s how life sciences firms can deliver more personalized customer interactions.

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Article

Creating Centers of Excellence for Digital Transformation

Here are the essential ingredients for creating a digital transformation CoE.

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Article

Removing Friction: Key to Personalizing the Customer Journey

How to overcome the three major obstacles of customer centricity.

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Related Resources

Product Demo | 1:46

Personalized Customer Service

Pega Customer Service for Healthcare tailors interactions and eliminates channel barriers.

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White Paper

Context-Driven Applications for Healthcare

Examine the requirements for a context-driven architecture.

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Case Study

Anthem’s Secret for Next-Generation Service

Intelligently centralizing data so that each customer service call is contextual and exceptional.

View Case Study