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Unified case management for financial crimes

Efficient, simplified, accurate - across the enterprise Streamline investigations with a view of customer alerts, furthering end-to-end efficiencies, reducing costs, mitigating risk and securing accurate decisions. Contact a Pega Financial Crime Expert Get the data sheet
Key benefits

Achieve a holistic view of customer alerts

Streamline alerts, handle risk fast

Automate SARs, stay compliant, and save costs

UNIFIED FRAMEWORK

Improve outcomes with a holistic approach to case management

Consolidate alert intake from multiple detection sources, including AML, KYC/CDD, fraud, sanctions, transactions, and more, onto a single case management experience for improved investigative risk decisioning and optimized operational efficiency. Combine Pega Blueprint and Pega Alerts Investigation Management framework and in minutes get a full application design for any financial crime domain.

Read FinCrime Management ebook
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LASER FOCUS

Transform triage with a smart approach to alerts

Classify and prioritize high volume of disparate alerts, apply intelligent skill-based routing, and streamline investigation insights, while unlocking a centralized client/subject view. Reduce false positives by ingesting predictive models from best-of-breed AI/ML providers and improve secondary alert scoring.

END-TO-END EFFICIENCY

Streamline case management. data enrichment, and reporting

Bring together internal and external data to automate investigative research processes – so investigators can focus on outcomes rather than repetitive manual tasks.

PegaWorld video

Managing Sanctions Alerts with AI at Scale

See how JPMC leverages Pega with AI models to manage 9 million sanctions alerts annually, achieving a 99% straight-through processing of false sanctions alerts. The solution, which integrates with Pega’s payment investigation application, accelerates payments, enhances accuracy, controls risk, and elevates client service.

Watch the full session replay

Frequently Asked Questions about financial crimes

Alert Investigation & Management (AIM) is a solution for managing financial crime alerts and investigations, including AML, sanctions, and fraud related cases.

It helps institutions investigate alerts more efficiently and consistently.

AIM supports investigations across multiple alert types, including:

  • Transaction monitoring alerts
  • Sanctions alerts
  • Fraud related alerts

AIM reduces manual effort through automation, intelligent task routing, and guided workflows.

Investigators gain better visibility into cases and related data, helping them work faster and with greater confidence.

AI assists investigators by:

  • Highlighting patterns and connections
  • Supporting research and analysis
  • Drafting communications and summaries

This helps improve speed and consistency without removing human judgment.

AIM supports intelligent document processing to extract, verify, and compare information – reducing manual review time and errors.

Yes, AIM is designed to work alongside existing detection systems, focusing on investigation and resolution rather than replacing upstream tools.

AIM maintains detailed audit trails, consistent workflows, and clear documentation to support regulatory reviews and internal oversight.

AIM and CLM KYC are complementary. Together, they support a more unified approach to financial crime, spanning onboarding, ongoing monitoring, and alert investigations.

Yes, AIM is built to handle high alert volumes and complex investigations common in large and global financial institutions.

AIM provides a flexible foundation that allows institutions to expand automation, improve consistency, and adapt to evolving financial crime risks over time.

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