Gartner iBPMS 2019 MQ

Analyst Report

Pegasystems named a Leader in the 2019 Gartner Magic Quadrant for Intelligent Business Process Management Suites

For the 12th time, Pegasystems was cited as a Leader and is positioned furthest to the right for completeness of vision and highest for ability to execute amongst 21 vendors evaluated. Gartner assessed the Pega® Platform, which we believe is the industry leading application development platform that unifies digital process automation and customer engagement—from end to end.

We believe below are some key learnings from the report:

"Intelligent business process management suites use actionable, real-time insights from operations intelligence to increase the agility and scalability of business operations. Application leaders building a DigitalOps competency can transform their business processes with these technologies."

Pegasystems uniquely leverages digital process automation (DPA), including artificial intelligence and robotics, to unify business processes and customer journeys from end-to-end. Pega’s visually-driven, low-code development environment fosters collaboration between business and IT, enabling quick development of applications, faster time to value, and reduced development costs.

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  • What are “microjourneys”? Watch as Alan Trefler, Founder & CEO of Pegasystems, unpacks the term.

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Pegasystems is the leader in software for digital transformation. Find out more about our 35-year history of helping the world's leading organizations achieve breakthrough business results.

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was created by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Pegasystems.

Gartner, Magic Quadrant for Intelligent Business Process Management Suites, Rob Dunie, Derek Miers, Jason Wong, Marc Kerremans, Kimihiko Iijima, Paul Vincent, 30 Janaury 2019