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Virtual Event

Pega Discover: Customer Service Online Summit

A big thanks to all the visionaries, thought leaders, and global attendees who made our interactive summit such a success. Weren’t able to join us? Want to relive your favorite sessions?

The future of service starts now

We’re excited to see how the simplified solutions, success stories, and innovations shared at this event transform business and customer service for the better. Watch and learn with talks from influencer Blake Morgan, Aflac’s Nicole Evans and Tashia Brandenburg, Accenture’s Michelle Sobin, Pega’s own Jeff Nicholson, and many more. 

Featured Replays


A Customer Service Recalibration

Presenters: Blake Morgan and Jeff Nicholson, Pega


Client Interview​: How Aflac Has Unleashed the Power of Agile Service

Presenters: Nicole Evans and Tashia Brandenburg, Aflac and John Huehn, Pega


Customer Service: Stronger After COVID-19

Presenter: Michelle Sobin, Accenture

Partner Spotlight

Presenter: Accenture and NASCO

Partner Spotlight

Presenter: Capgemini

Partner Spotlight

Presenter: Virtusa and Anthem

Next up: 2021

Interested in more virtual events to help drive your business' digital transformation?

Look forward to PegaWorld iNspire for a deep dive into all things Pega, our technology, and plenty else. See you next year!

Learn more

Thank you to all of our Event Sponsors




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