Pegasystems Receives Stevie Award in 2016 International Business Awards for Relationship Management Solution

Pega Customer Decision Hub honored for relationship management capabilities

CAMBRIDGE, Mass. – August 15, 2016 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering the world’s leading enterprises with strategic applications for customer engagement, announced today that the Pega Customer Decision Hub was named a Bronze Stevie Winner for “Best New Product or Service of the Year – Software – Relationship Management Solution” in the 13th Annual International Business Awards.

This award recognizes the Pega Customer Decision Hub’s unique ability to enable organizations to build deeper, more meaningful customer relationships by analyzing customer data across channels with predictive, self-learning analytics and offering intelligent recommendations on the best possible action to take with each customer. The Pega Customer Decision Hub extends across Pega’s entire suite of CRM applications, including Pega Customer Service, Pega Marketing, and Pega Sales & Onboarding, so organizations can develop and nurture better customer relationships no matter where they are on the customer journey.

The International Business Awards (IBAs) are part of the Stevie Awards organization, which hosts a number of premier business award competitions. The IBAs are an international, all-encompassing business awards program that recognizes high-achieving organizations and executives. This year, they received a record number of more than 3,800 nominations from organizations of all sizes in over 60 nations and territories.


Quotes & Commentary:

“The International Business Awards honor outstanding accomplishments and elite solutions in the workplace worldwide,” said Michael Gallagher, president and founder of the Stevie Awards. “The Pega Customer Decision Hub is an innovative relationship management solution changing the way businesses interact with customers to improve satisfaction and loyalty.”

“Given the demands of today’s customers, it is imperative for brands to distinguish themselves and outpace their competition with more meaningful customer interactions,” said Rob Walker, vice president, decisioning & analytics, Pegasystems. “The Pega Customer Decision Hub provides our clients with a unique market advantage by enabling deeper levels of insight, personalization, and relevance during customer engagements. We are honored to win this award as it recognizes Pega’s commitment to our clients and their ability to create the best customer relationships possible.”

About Pegasystems

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega Platform™ – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 35-year history, Pega has delivered award-winning capabilities in CRM and digital process automation (DPA), powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results. For more information on Pegasystems (NASDAQ: PEGA) visit

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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