Pegasystems Subprocessors
To support delivery of our products and services, Pegasystems Inc. (or one of its affiliates) may engage and use data processors with access to certain customer data (each, a “Subprocessor”).
This page provides information about the identity, location, and processing activity of our Subprocessors.
Third parties
Pegasystems uses third party Subprocessors to provide infrastructure services, support services, and perform other functions related to Pegasystems products and services:
| Subprocessor | Processing activity | Subprocessor Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud services provider | United States (AWS HQ) and other AWS deployment regions that are supported for each Pega service |
| Cognizant Technology Solutions U.S. Corporation | Customer support services | United States |
| Cognizant Technology Solutions India Pvt. Ltd. | Customer support services | India |
| Instacluster | Cloud Services Provider | United States (Instaclustr HQ) and other deployment regions that are supported by the Pega Service |
Pegasystems affiliates
Depending on the geographic location of a customer or their authorized users, and the nature of the Pegasystems products and services provided, Pegasystems may also engage one or more of the following affiliates as Subprocessors to deliver support and similar services to a customer:
| Subprocessor | Subprocessor Location |
|---|---|
| Pega Japan KK | Japan |
| Pegasystems New Zealand Limited | New Zealand |
| Pegasystems PTY Limited | Australia |
| Pegasystems Worldwide India Private Limited | India |
| Pegasystems Canada Inc. | Canada |
| Pegasystems Software Limited Sp. z.o.o. Oddzial w Polsce | Poland |
| Pegasystems Limited | UK |
| Pegasystems Worldwide Inc. | Italy |
| Pegasystems GmbH | Germany |
| Pegasystems France, S.A.R.L. | France |
| Pegasystems Netherlands | Netherlands |
Updates
The Subprocessors that Pegasystems engages may change. We will post updates to our Subprocessor list here.
