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Pegasystems Subprocessors

To support delivery of our Pega Cloud Services, Pegasystems Inc. (or one of its affiliates) may engage and use data processors with access to certain client personal data (each, a “Subprocessor”).

This page provides information about the identity, location, and processing activity of our Subprocessors.

Third parties

Pegasystems uses third party Subprocessors to provide infrastructure services, support services, and perform other functions related to Pega Cloud Services:

Subprocessor Processing activity Subprocessor Location
Amazon Web Services, Inc. Cloud services provider United States (AWS HQ) and other AWS deployment regions that are supported for each Pega service
Cognizant Technology Solutions U.S. Corporation Customer support services United States
Cognizant Technology Solutions India Pvt. Ltd. Customer support services India
Instaclustr Pty Ltd. Staff augmentation United States (Instaclustr HQ) and other deployment regions that are supported by the Pega Service, Inc Human transcription services (for Voice AI model customization service only) United States (, Inc.) and other deployment regions that are supported by the Pega Service

Pegasystems affiliates

Depending on the geographic location of a customer or their authorized users, and the nature of the Pegasystems products and services provided, Pegasystems may also engage one or more of the following affiliates as Subprocessors to deliver support and similar services:

Subprocessor Subprocessor Location
Pega Japan KK Japan
Pegasystems New Zealand Limited New Zealand
Pegasystems PTY Limited Australia
Pegasystems Worldwide India Private Limited India
Pegasystems Software Limited Sp. z.o.o. Oddzial w Polsce Poland
Pegasystems Limited UK
Pegasystems Inc. USA


As we update Subprocessors, this page will change. You can sign up below to be notified when there are changes to this page.

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