Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

Pega Discover: One-to-one Customer Engagement Online Summit: Eliminate guesswork. Make better business decisions by finding the next best action.

Every day, hundreds of decisions are made across your organization. A few of them are made on the fly, some are rooted in fact, others are reached through collaboration. But what if you could apply what you’ve learned to your decision-making process in real time?

With the combined strength of the EY-Pega alliance, Takeda Pharmaceutical Company has developed a solution to improve the experiences of its plasma donors. EY has led the way for Takeda to effectively implement Pega’s next-best-action capability by applying a business-first approach, allowing its staff to respond in the moment, optimize the donor experience, and reach its goal of bringing people better health.


Tags

Industry: Healthcare Topic: AI and Decisioning Topic: Customer Engagement Challenge: Customer Engagement Challenge: 1-to-1 Marketing

Related Resources

PegaWorld iNspire 2021

Virtual Event

PegaWorld iNspire | May 4, 2021

We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.

Learn more
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity