Pega Discover: One-to-one Customer Engagement Online Summit: Eliminate guesswork. Make better business decisions by finding the next best action.
Every day, hundreds of decisions are made across your organization. A few of them are made on the fly, some are rooted in fact, others are reached through collaboration. But what if you could apply what you’ve learned to your decision-making process in real time?
With the combined strength of the EY-Pega alliance, Takeda Pharmaceutical Company has developed a solution to improve the experiences of its plasma donors. EY has led the way for Takeda to effectively implement Pega’s next-best-action capability by applying a business-first approach, allowing its staff to respond in the moment, optimize the donor experience, and reach its goal of bringing people better health.
PegaWorld iNspire | May 4, 2021
We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.
We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.