Intro to One-to-one Customer Engagement
"Marketing’s got a bad rap – and it’s easy to see why. For decades, organizations have relied on segments and campaigns to push products without considering what their customers really need. Customers get bombarded with irrelevant and poorly timed messages. Instead of bringing them closer, we drive them further and further away, leaving billions in untapped value on the table.
In this session, Pega will showcase how you can flip the script, by using real-time decisioning to engage every customer one-to-one, anticipating their needs, and delivering value-add experiences with every touch."
PegaWorld iNspire | May 4, 2021
We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.
We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.