As the world continues to evolve and grow, national defense remains a priority for government. Thanks to digital advancements like AI-powered decisioning and digital process automation, the goals of maximizing operational performance and readiness can go hand in hand with improving transparency and reducing cost.
“The DoD has a robust and structured product requirements process, yet is still significantly disconnected from its industry supplier partners due to data silos and outdated systems. An intelligent automation platform can provide the ability to access both operational and inventory data in real time – providing a holistic view of the entire mission operations chain.” (Modernizing the defense supply chain)
It is a daunting task to modernize a complex global government enterprise. However, by utilizing intelligent automation (with agility, AI, and low-code development) defense agencies can:
- Automate maintenance case management
- Harness the power of data analysis
- Promote continuous collaboration
Now is the time for defense organizations to break down silos, unite disparate processes, and strengthen their ability to meet their mission.
Automate maintenance case management
“Case management is essential for DPM (digital prescriptive maintenance). It gives end-to-end visibility into processes, ensuring appropriate responses and resolutions. By focusing on individual cases, process performance data is captured and analyzed, providing a plan of action and framework for continuous improvement.” (Modernizing the defense supply chain)
By automating maintenance case management, technicians have improved support and insights needed to successfully identify, process, and resolve issues. For example, a technician armed with information provided by an automated case management system, can effectively locate the problem area and efficiently select the best tools to fix it, all within minutes instead of days or weeks.
Harness the power of data analysis
“IDC predicts that there will be 55.7 billion connected devices worldwide by 2025, 75% of which will be connected to an internet of things (IoT) platform. The data generated from connected IoT devices is predicted to be 73.1 zettabytes by 2025.”
Data generation is everywhere. However, without analysis, data is useless and business solutions are completely missed. For example, data analysis empowers defense agencies to make smart and actionable decisions, and target problem areas before they even arise.
It’s one thing to wait for equipment to break or a problem to occur and then reactively solve it as quickly as possible. But DPM data analysis goes beyond - by identifying the issue before it occurs as well as the actionable steps and decisions required to resolve it. And, by integrating this across all systems, defense agencies are given a holistic view of their entire supply chain.
Promote continuous collaboration
Continuous collaboration enables IT teams to pivot and adjust at any given time, based on any stakeholders’ wants and needs. By implementing low-code application development solutions, internal and external IT contributors can maintain collaborative efforts and focus on providing the best outcomes.
“Intelligent automation and low-code platforms...empower maintainers, planners, and supply chain managers to rapidly create and maintain applications in real time.” (Modernizing the defense supply chain)
By promoting continuous collaboration across teams, organizations can establish a strong network of support for IT and operations. Low-code application development connects disparate internal teams so everyone can easily define and build business rules into the system, enabling rapid response to mission changes while maintaining readiness.
Kickstart your supply chain automation journey
This is a call to defense agencies who are unsure of what digital transformation looks like or how to get started.
“The new standard of digital prescriptive maintenance powered by an agile, low-code platform can enable the DoD to rapidly deploy tailored logistics solutions that support military readiness and foster a whole-of-government approach to national security.”
Take your case management processes to the next level with automation, put your data to work with prescriptive analysis, and embrace continuous automation to provide unified team dynamics and positive stakeholder outcomes.
Governments Building for Change
As you read the success stories in the pages ahead, know there is a digital leader at the heart of each achievement.
Low-risk, high-return software for every branch of government.
Renew legacy systems to offer citizens the experiences they expect – and give teams the flexibility they need.