Customer Engagement Summit 2017: Milan



Customer Engagement in a Digital World


Join us on April 20th to discover how customer experience in a digital world is bringing sales, service and marketing together to provide a seamless customer journey.

Register now to:

  • Learn how robotic automation and next generation CRM can ensure flawless customer engagement
  • Hear from leading brands and industry experts on how they are achieving results and see the technology that powers their success
  • Share experiences and best practices while networking with your peers

Watch highlights from CRM Evolved London for a sneak peak of what to expect in Milan (English)


Register Now

Thursday, April 20th, 2017

2.30pm – 7:00pm

EDIT Milan

Via Pietro Maroncelli,14
20154 Milano, Italy


Registrations & Networking

3:00pm – 7:00pm
Customer Engagement Summit Presentations


* Registrations from non-sponsoring Pega partners are limited to one per organisation and a fee is chargeable. Please contact your Pega Strategic Alliance Executive for more information.


Andrew McMullan

Gabriele Obino

Country Manager of Pegasystems Italy, Pegasystems

Gabriele has a degree in Mechanical Engineering and has worked in a number of technical roles with increasing responsibility, first at Italsiel, then at Hewlett Packard, and then at Tecsiel in the Market Development Department as Head of Web Technologies, Groupware Workflow.

Later Gabriele held various positions at Informix Software Business, mainly focused on the Central and Local Government markets before taking responsibility for direct and indirect sales of Ascential Software Spa for the Italian market.

Following a position as Sales Director for Enterprise Customers at Business Objects, Gabriele founded the Italian subsidiary of Pegasystems in early 2010. Currently Country Manager of Pegasystems Italy, based in Milan, Gabriele has led the consistent growth of business, customers and employees since inception.


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