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Upcoming events

From virtual interactive events to online conversations, mark your calendar and join us for transformative insights.

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Live Webinar | October 26, 2021

Infusing AI into Your Contact Center

Deliver simpler, more seamless experiences for customers and employees

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Live Webinar | November 02, 2021

Finding Your Superpower: How Pega's AI is Powering Verizon

See how Verizon found its superpower in delivering next best actions for each customer – improving overall customer engagement

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Virtual Conference | November 4, 2021

Unlocking the hidden value in your ERP

Join Pega on Thursday, November 4 at 11:00 a.m. ET for a virtual roundtable entitled “Unlock the hidden value in your ERP: Rethinking digital transformation and enterprise modernization for manufacturing.”

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Roundtable | November 10, 2021

Driving innovation: Accelerating the future of captive finance

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Webinar Series | Weekly on Thursdays

Go low code, the right way

Join an interactive session to see how low code unlocks the power of intelligent automation

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Webinar | On-demand

Infusing AI into Your Contact Center

Increased contact volumes, a distributed working model, and rising customer expectations are creating new challenges for customer service departments. Managing soaring demands without skyrocketing costs requires organizations to find simpler, smarter ways to engage customers and deliver resolutions.

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Webinar | On-demand

Transforming the Acquisition Framework

During this webcast, we joined defense leaders to discuss the effective practices currently being implemented, innovative plans for the future, as well as lessons learned.

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Webinar | On-demand

Dawn of A New Era: What does collaboration in AML Risk Management look like?

The introduction of the US AML Act 2020 has meant organizations must adapt to prepare for the sweeping changes across the regulatory landscape. With such impactful AML legislation, this roundtable brings together...

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Webinar | On-demand

Data Deprecation, 1st Party Relationships, and the Impact on CX

Watch this webinar featuring Pega’s Tara DeZao and guest speaker, Forrester VP & Principal Analyst, Joanna O’Connell.

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Webinar | On-demand

How to Build a Data-Driven Culture

Join our panelists, including Pega’s CTO and VP of Product Strategy, Don Schuerman, Technical Solutions Director, Thomas Kaufmann, and author of Fail Fast, Learn Faster: Lessons in Data-Driven Leadership in an Age of Disruption, Big Data, and AI, and CEO of NewVantage Partners, Randy Bean, to learn how a data-driven culture can enhance your digital capabilities, drive efficiency, and even identify paths to generate revenue.

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Webinar | On-demand

Building total experience for the enterprise

In this webinar, featuring Gartner Research Vice President Jason Wong and Pega Vice President of Intelligent Automation, Jeanette Medlin Barlow, we take a closer look at how enterprises are rising to the challenge of transformation.

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Webinar | On-demand

Automazione intelligente: non restare indietro

Guarda l'imperdibile webinar con Emily Calo, Product Marketing Manager di Pega, e Pritam Chakraborty, Lead System Architect di Capgemini, per scoprire i tre componenti essenziali di una strategia di automazione intelligente vincente e come sfruttare il low code per lavorare con successo.

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Webinar | On-demand

Real time: Definizioni, Dati e Risultati del Mercato

In questa sessione Pega e Accenture analizzano i dati di un recente studio di Pega e prendono in esame i seguenti elementi:

  • Quanto deve essere veloce il "real-time"?
  • Quali casi d'uso e fonti di dati sono più rilevanti?
  • Quali sfide ne influenzano l'adozione?
  • In quali casi le aziende che per prime hanno adottato questo approccio realizzano un ROI?

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Webinar | On-demand

RPA: Path to Transformation or Dead-End

Robotic Process Automation (RPA) has been touted as an enterprise transformation cure-all, but it often leaves fragmented experiences and frustrated customers in its wake.

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Webinar | On-demand

Approfondimenti sul Customer Service per il 2021 e Oltre

Nell'ultimo anno il customer service è cambiato radicalmente, e probabilmente non si tornerà indietro. Secondo la nostra ultima ricerca indipendente, la posta in gioco per le aziende non è mai stata così alta per le aziende che vogliono offrire un servizio coerente e di qualità superiore su tutti i punti di contatto.

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Webinar | On-demand

Navigating complexity in a personalized world

Banks are expected to understand each and every customer. After all, no two customers are ever the same. But is this actually doable in a multibank setting?

Join this webinar with Swedbank...

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Webinar | On-demand

Building a Future-Ready Workforce

Learn the five stages of future-readiness – and which leadership capabilities equip and empower employees to make better decisions and deliver value for your customers.

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Webinar | On-demand

What is Real-Time Decisioning?

But what is real time, exactly? Watch our webinar featuring Forrester Vice President and Principal Analyst, Rusty Warner to learn.

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Webinar | On-demand

What's Next in Aftermarket Services?

To provide customers with superior aftermarket services now – and provide agility for new revenue streams in the not-to-distant future – automakers and industrial manufacturers must embrace innovation and leading-edge technology. The results will be happy and loyal customers and improved business metrics like revenue and profitability.

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Webinar | On-demand

Boehringer & TCS Transform a Global Pricing Solution

Boehringer selected Pega and turned to Tata Consultancy Services for the implementation. The results? Increased data accuracy, enhanced analytics, and improved user experience for more than 300 global users.

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