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Upcoming events

From virtual interactive events to online conversations, mark your calendar and join us for transformative insights.

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The Future of Customer Service

Live Webinar | October 4, 2022 | 10:00 AM - 10:45 AM EDT

Trends Driving the Future of Customer Service

Join our expert panel to understand how AI, automation and predictive analytics can drive faster resolutions, boost customer satisfaction and loyalty, reduce costs, and drive revenue.

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The Future of Customer Service

Live Webinar | October 5, 2022 | 10:00 AM - 10:30 AM EDT

Transforming the Contact Center with Conversational AI

It’s time to improve the agent experience by adopting an AI-powered customer service strategy.

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Webinar | HACKATHON | September 6 – October 7, 2022

The 2022 Pega Community Hackathon

Developers of all skill levels are invited to innovate with Pega low-code software to be eligible to win more than $23,000 in prizes in our third annual Hackathon.

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Sibos 2022

Networking | October 10, 2022 | Amsterdam

Pega Community Reception at Sibos Amsterdam

Join us to connect with your peers from the banking industry and business leaders from the Dutch Pega ecosystems.

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Learn more!

Roundtable | October 25, 2022

Club Talk

How the future of work is already becoming reality today.

Learn more!

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Webinar Series | Bi-Monthly on Thursdays

Building better workflows with low code

Register for one or both of our webinars and see how to use a low-code platform to connect and streamline processes.

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Webinar Series | April 13, 2022 to December 6, 2022

Time to change: A customer service series

Take a fresh look at how you can – and should – revolutionize your customer service strategies.

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Webinar | On-demand

The ROI of Intelligent Automation

Watch this webinar featuring Pega experts and Tim Ummels of ING, for insights on optimizing operations with intelligent automation.

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Webinar | On-demand

Why AI and Automation make Pega the CRM Leader

Watch our webinar to learn why Pega was named a leader in The Forrester Wave™: Core CRM Solutions, Q3 2022 .

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Webinar | On-demand

Future of Marketing: Challenging the Status Quo

Watch this virtual event packed with insightful speakers. Hear from experts like Piyush Vakil, Consulting Director and David Steuer, Managing Director from Accenture; Curig Johnston, Base Value Management and Personalization Leader at BT; and Liz Miller, Vice President and Principal Analyst at Constellation Research.

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Webinar | On-demand

Amplify Customer Self-Service with AI and Automation

Join Pega Senior Product Marketing Manager Ismath Mohideen and CX Evangelist James Dodkins and discover strategies to offer effective self-service, on any channel.

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Webinar | On-demand

Digital end-to-end processes made simple

Hear from T-Systems why end-to-end digitization of the administration does not have to be complicated and how it can be implemented at high speed within days. The Bavarian Ministry of Economic Affairs provides the exciting corresponding success story right away.

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Webinar | On-demand

Agile Marketing with Next Best Experience

In this webinar, Matthew Camuso and Mark Davies of Pega, and Joseph Madigan of Bank of Ireland discuss how AI-powered solutions can address roadblocks and opportunities like evolving customer expectations, data privacy regulations, obsolete campaign-based marketing, and more.

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Webinar | On-demand

Hyperpersonalization - How customers become your fans!

Learn how you decisively improve your sales, marketing, and customer service with the help of hyperpersonalization: Increase customer loyalty, identify customer needs in real time and improve customer service through process optimization and automation.

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Webinar | On-demand

Vodafone: The Future of Procurement

Vodafone is creating the future of procurement to free up capacity in their commercial teams to devote more time to value-adding activities. Listen to Vodafone’s Sabih Rozales and Pega’s Kevin Billings.

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Webinar | On-demand

The Future of IT

The pandemic accelerated digital transformation at enterprises – forcing IT teams to implement and scale technologies they weren’t planning to deploy for several years. It’s time to look beyond the immediate impact of the pandemic on IT and understand how digital transformation will shift the IT function in the coming years.

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Webinar | On-demand

Transforming the Contact Center with Conversational AI

Customer service agents are already tackling the most complex customer issues. It’s time to improve the agent experience by adopting an AI-powered customer service strategy. Conversational AI, including Voice and Messaging AI, is a co-pilot to make every agent your best agent – to save time and exceed customer expectations.

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Webinar | On-demand

Transformation of the Clinical Trials Ecosystem

Perspectives from healthcare providers and life science organizations.

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Webinar | On-demand

Always-On Marketing

In this webinar, we’ll compare traditional marketing tactics like campaigns, segmentation, targeting, and optimization with their more progressive, real-time counterparts.

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Webinar | On-demand

Understanding the Impact of Cloud on Modernization

Watch this webinar featuring Forrester VP and Research Director, Chris Gardner

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