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Upcoming events

From virtual interactive events to online conversations, mark your calendar and join us for transformative insights.

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Industrie

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Topic

Agilité métier

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Automatisation intelligente

Automatisation robotique des processus

Case Management et BPM

Chat et messagerie

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Développement low-code

Engagement client

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IA et prise de décision

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PegaWorld

Transformation numérique

View past events

Live Webinar | October 26, 2021

Infusing AI into Your Contact Center

Deliver simpler, more seamless experiences for customers and employees

Live Webinar | November 02, 2021

Finding Your Superpower: How Pega's AI is Powering Verizon

See how Verizon found its superpower in delivering next best actions for each customer – improving overall customer engagement

Virtual Conference | November 4, 2021

Unlocking the hidden value in your ERP

Join Pega on Thursday, November 4 at 11:00 a.m. ET for a virtual roundtable entitled “Unlock the hidden value in your ERP: Rethinking digital transformation and enterprise modernization for manufacturing.”

Roundtable | November 10, 2021

Driving innovation: Accelerating the future of captive finance

Webinar Series | Weekly on Thursdays

Go low code, the right way

Join an interactive session to see how low code unlocks the power of intelligent automation

Webinar | On-demand

Infusing AI into Your Contact Center

Increased contact volumes, a distributed working model, and rising customer expectations are creating new challenges for customer service departments. Managing soaring demands without skyrocketing costs requires organizations to find simpler, smarter ways to engage customers and deliver resolutions.

Webinar | On-demand

Go low code, the right way

Join Pega’s Anthony Abdulla and Sam Tremlett to learn how low code is driving digital transformation – and how the right approach makes all the difference in long-term success.

Webinar | On-demand

Transforming the Acquisition Framework

During this webcast, we joined defense leaders to discuss the effective practices currently being implemented, innovative plans for the future, as well as lessons learned.

Webinar | On-demand

Dawn of A New Era: What does collaboration in AML Risk Management look like?

The introduction of the US AML Act 2020 has meant organizations must adapt to prepare for the sweeping changes across the regulatory landscape. With such impactful AML legislation, this roundtable brings together...

Webinar | On-demand

Data Deprecation, 1st Party Relationships, and the Impact on CX

Watch this webinar featuring Pega’s Tara DeZao and guest speaker, Forrester VP & Principal Analyst, Joanna O’Connell.

Webinar | On-demand

How to Build a Data-Driven Culture

Join our panelists, including Pega’s CTO and VP of Product Strategy, Don Schuerman, Technical Solutions Director, Thomas Kaufmann, and author of Fail Fast, Learn Faster: Lessons in Data-Driven Leadership in an Age of Disruption, Big Data, and AI, and CEO of NewVantage Partners, Randy Bean, to learn how a data-driven culture can enhance your digital capabilities, drive efficiency, and even identify paths to generate revenue.

Webinar | On-demand

Building total experience for the enterprise

In this webinar, featuring Gartner Research Vice President Jason Wong and Pega Vice President of Intelligent Automation, Jeanette Medlin Barlow, we take a closer look at how enterprises are rising to the challenge of transformation.

Webinar | On-demand

Automatisation intelligente : Garder un temps d’avance

Regardez ce webinaire incontournable avec Emily Calo, responsable marketing de Pega, et Pritam Chakraborty, Lead System Architect chez Capgemini, pour découvrir les trois composants essentiels d’une stratégie d’automatisation intelligente réussie et tout le parti que vous pouvez tirer du low-code dans vos processus.

Webinar | On-demand

Temps réel : Définitions, données et résultats du marché

Au cours de cette session, Pega et Accenture analysent les données d’une récente étude de Pega en examinant les aspects suivants :

Quel doit être le degré d’immédiateté du temps réel ?
Quels sont les cas d’usage et sources de données les plus pertinents ?
Quels sont les défis qui retardent l’adoption ?
Dans quels domaines les pionniers constatent-ils un retour sur investissement ?

Webinar | On-demand

RPA: Path to Transformation or Dead-End

Robotic Process Automation (RPA) has been touted as an enterprise transformation cure-all, but it often leaves fragmented experiences and frustrated customers in its wake.

Webinar | On-demand

Analyse du service client en 2021 et au-delà

Durant l’année écoulée, le service client a connu de profonds bouleversements, certainement définitifs. D'après notre dernière étude indépendante, les entreprises se doivent plus que jamais de proposer un service cohérent et de haute qualité sur tous les points d’interaction.

Webinar | On-demand

Navigating complexity in a personalized world

Banks are expected to understand each and every customer. After all, no two customers are ever the same. But is this actually doable in a multibank setting?

Join this webinar with Swedbank...

Webinar | On-demand

Building a Future-Ready Workforce

Learn the five stages of future-readiness – and which leadership capabilities equip and empower employees to make better decisions and deliver value for your customers.

Webinar | On-demand

What is Real-Time Decisioning?

But what is real time, exactly? Watch our webinar featuring Forrester Vice President and Principal Analyst, Rusty Warner to learn.

Webinar | On-demand

What's Next in Aftermarket Services?

To provide customers with superior aftermarket services now – and provide agility for new revenue streams in the not-to-distant future – automakers and industrial manufacturers must embrace innovation and leading-edge technology. The results will be happy and loyal customers and improved business metrics like revenue and profitability.

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À propos de Pegasystems

Pega est l'éditeur de logiciels innovants qui simplifie tous vos processus métier. Qu’il s’agisse d'augmenter la valeur vie client, de simplifier le service ou de doper l'efficacité, nous aidons les grandes marques internationales à surmonter rapidement leurs difficultés et à assurer leur transformation pour préparer l'avenir. Grâce à l'IA en temps réel et l'automatisation intelligente, Pega améliore vos prises de décision et votre productivité. Depuis 1983, notre architecture évolutive et notre plateforme low-code vous permettent d'anticiper le changement. Nos solutions offrent un gain de temps à vos clients et vos employés, qui peuvent désormais se consacrer à l'essentiel.

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