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Upcoming events

From virtual interactive events to online conversations, mark your calendar and join us for transformative insights.

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The Future of Customer Service

Live Webinar | October 4, 2022 | 10:00 AM - 10:45 AM EDT

Trends Driving the Future of Customer Service

Join our expert panel to understand how AI, automation and predictive analytics can drive faster resolutions, boost customer satisfaction and loyalty, reduce costs, and drive revenue.

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Register now
The Future of Customer Service

Live Webinar | October 5, 2022 | 10:00 AM - 10:30 AM EDT

Transforming the Contact Center with Conversational AI

It’s time to improve the agent experience by adopting an AI-powered customer service strategy.

Register now

Register now

Webinar | HACKATHON | September 6 – October 7, 2022

The 2022 Pega Community Hackathon

Developers of all skill levels are invited to innovate with Pega low-code software to be eligible to win more than $23,000 in prizes in our third annual Hackathon.

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Sibos 2022

Networking | October 10, 2022 | Amsterdam

Pega Community Reception at Sibos Amsterdam

Join us to connect with your peers from the banking industry and business leaders from the Dutch Pega ecosystems.

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Roundtable | 25. Oktober 2022

Clubgespräch

Wie die Zukunft der Arbeit heute schon Realität wird

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Webinar Series | Zweimonatlich am Donnerstag

Optimierung von Workflows mit Low-Code

Melden Sie sich an einem oder beiden unserer Webinare an und erfahren Sie, wie Sie eine Low-Code-Plattform zur Vernetzung und Optimierung von Prozessen nutzen können.

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Webinar Series | April 13, 2022 to December 6, 2022

Time to change: A customer service series

Take a fresh look at how you can – and should – revolutionize your customer service strategies.

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Webinar Series | Weekly on Thursdays

Low-Code Live erleben

Erfahren Sie, wie Sie das Automatisierungspotenzial Ihrer Citizen Developer mithilfe der Low-Code-Funktionen von Pega freisetzen können.

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Webinar | On-demand

The ROI of Intelligent Automation

Watch this webinar featuring Pega experts and Tim Ummels of ING, for insights on optimizing operations with intelligent automation.

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Webinar | On-demand

Why AI and Automation make Pega the CRM Leader

Watch our webinar to learn why Pega was named a leader in The Forrester Wave™: Core CRM Solutions, Q3 2022 .

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Webinar | On-demand

Future of Marketing: Challenging the Status Quo

Watch this virtual event packed with insightful speakers. Hear from experts like Piyush Vakil, Consulting Director and David Steuer, Managing Director from Accenture; Curig Johnston, Base Value Management and Personalization Leader at BT; and Liz Miller, Vice President and Principal Analyst at Constellation Research.

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Webinar | On-demand

Amplify Customer Self-Service with AI and Automation

Join Pega Senior Product Marketing Manager Ismath Mohideen and CX Evangelist James Dodkins and discover strategies to offer effective self-service, on any channel.

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Webinar | On-demand

Digitale Ende-zu-Ende Verwaltungsprozesse zum Anfassen

Erfahren Sie von T-Systems, wie mit dem Public Innovation Lab eine Plattform geschaffen wurde, die Ende-zu-Ende Digitalisierung der Verwaltung spielend einfach umsetzen lässt und mit hoher Geschwindigkeit innerhalb von Tagen einsatzfähig macht. Den dazu spannenden Erfolgsfall liefert das Wirtschaftsministerium Bayern gleich mit.

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Webinar | On-demand

Agile Marketing with Next Best Experience

In this webinar, Matthew Camuso and Mark Davies of Pega, and Joseph Madigan of Bank of Ireland discuss how AI-powered solutions can address roadblocks and opportunities like evolving customer expectations, data privacy regulations, obsolete campaign-based marketing, and more.

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Webinar | On-demand

Hyperpersonalisierung – Wie Kunden zu Fans werden

Erfahren Sie, wie Sie ihren Vertrieb, ihr Marketing und ihren Kundenservice mit Hilfe von Hyperpersonalisierung entscheidend verbessern können, Kundenbindung steigern und Ihren Kundenservice durch Prozessoptimierung und -automatisierung verbessern.

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Webinar | On-demand

Vodafone: The Future of Procurement

Vodafone is creating the future of procurement to free up capacity in their commercial teams to devote more time to value-adding activities. Listen to Vodafone’s Sabih Rozales and Pega’s Kevin Billings.

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Webinar | On-demand

The Future of IT

The pandemic accelerated digital transformation at enterprises – forcing IT teams to implement and scale technologies they weren’t planning to deploy for several years. It’s time to look beyond the immediate impact of the pandemic on IT and understand how digital transformation will shift the IT function in the coming years.

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Webinar | On-demand

Transforming the Contact Center with Conversational AI

Customer service agents are already tackling the most complex customer issues. It’s time to improve the agent experience by adopting an AI-powered customer service strategy. Conversational AI, including Voice and Messaging AI, is a co-pilot to make every agent your best agent – to save time and exceed customer expectations.

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Webinar | On-demand

Transformation of the Clinical Trials Ecosystem

Perspectives from healthcare providers and life science organizations.

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Webinar | On-demand

Always-On Marketing

In this webinar, we’ll compare traditional marketing tactics like campaigns, segmentation, targeting, and optimization with their more progressive, real-time counterparts.

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