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Der Pega-Blog

Mutige Ideen. Einblicke von Experten. Tools, die Schluss mit Komplexität machen.

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Global action, local impact: Giving back to our communities
PegaCares team

Lindsey Clark

Global action, local impact: Giving back to our communities

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Keeping pace with telco network service expectations
Keeping pace with telco network service expectations

Kevin Billings

Keeping pace with telco network service expectations

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Defense modernization: Prioritizing adoption and collaboration
Defense modernization: Prioritizing adoption and collaboration

Cynthia Stuebner

Defense modernization: Prioritizing adoption and collaboration

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Keeping customers engaged with email personalization
Keeping customers engaged with email personalization

Joselin Castaneda

Keeping customers engaged with email personalization

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Creating a more secure business architecture using a single, low-code platform
Creating a more secure business architecture using a single, low code platform

Katie Alberti

Creating a more secure business architecture using a single, low-code platform

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5 non-negotiable tech ingredients for successful customer risk management
Alt: 5 non-negotiable tech ingredients for successful customer risk management

Chiara Gelmini

5 non-negotiable tech ingredients for successful customer risk management

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The power of customer centricity: How to personalize the customer journey
The power of customer centricity: How to personalize the customer journey

Kyle Munderville

The power of customer centricity: How to personalize the customer journey

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Recession-proof your business with customer engagement
Recession-proof your business with customer engagement

Axel Wells

Recession-proof your business with customer engagement

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Pega named a leader in Know Your Customer Solutions by Chartis Research
Pega named a leader in Know Your Customer Solutions by Chartis Research

Jason Grasso

Pega named a leader in Know Your Customer Solutions by Chartis Research

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Podcast Recap: Future of Customer Service
Podcast Recap: Future of Customer Service

Paula White-Jennings

Podcast Recap: Future of Customer Service

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Veterans Day: We are better together than we are alone
veterans day

John Neumann and Srikanth Balagandar

Veterans Day: We are better together than we are alone

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The best of all worlds: How we learned to be unstoppable
The best of all worlds: How we learned to be unstoppable

Joe Johnson and Kathryn Fitzgerald

The best of all worlds: How we learned to be unstoppable

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Tech-driven health literacy tools for payers and providers improve outcomes
healthcare literacy

Susan Taylor

Tech-driven health literacy tools for payers and providers improve outcomes

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New challenges require new tools in the pursuit of customer centricity
New challenges require new tools in the pursuit of customer centricity

Tara DeZao

New challenges require new tools in the pursuit of customer centricity

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Accelerating the journey to sustainability for manufacturing and aftermarket services
Accelerating the journey to sustainability for manufacturing and aftermarket services

Carolyn Rostetter, Vasant Balakrishnan and Sathish Arumugam

Accelerating the journey to sustainability for manufacturing and aftermarket services

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Keeping it simple in shared services
Keeping it simple in shared services

Kevin Billings

Keeping it simple in shared services

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Transform customer service or watch your customers and revenue shrink
Transform customer service or watch your customers and revenue shrink

Stuart Chandler, Senior Vice President – Digital Process Automation (DPA) Practice Coforge

Transform customer service or watch your customers and revenue shrink

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The customer service landscape is shifting. Here’s what to expect.
The customer service landscape is shifting. Here’s what to expect.

Sean Callahan

The customer service landscape is shifting. Here’s what to expect.

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