Robotic Process Automation: A Primer

Our RPA Video Series is designed to help you understand RPA from basics to best practices. Get up to speed on this in-demand technology and start reaping the valuable benefits of enterprise automation today.

Episode 1 | 40:38

RPA 101: Getting Started with Robotic Process Automation

Overwhelmed with how to get started with RPA? This introductory video covers the basics of what RPA is, how it’s used and how to drive the fastest ROI.

Presentation Slides

Episode 2 | 40:26

RPA & Customer Engagement

Robotic automation has the power to both improve customer experience and increase profitability. Learn about where and how to use RPA along the customer journey.

Presentation Slides

Episode 3 | 52:44

RPA Adoption Trends & Insights Across Industries

RPA is a hot technology but is it right for your business? YES! Whether you’re a government agency, a telco, a bank or anything in between, RPA supports a diverse range of use cases.

Presentation Slides

Episode 4 | 48:54

How to Incorporate Software Robots into Your Workforce

RPA is transforming how enterprise teams get work done from the back office to customer engagement. RBC Direct Investing and Fifth Third Bank share how to get started with RPA, what worked and what didn't, and how to drive continuous improvement.

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Episode 5 | 57:51

Wild Wild West: Using a COE to Lasso Robotic Automation

Pega customers Bank of America, Florida Blue and Arvato Bertelsmann share lessons learned for implementing RPA and how a Center of Excellence (COE) approach can provide governance over robotic automation efforts.

Presentation Slides

Episode 6 | 46:20

A Perfect Match: Robotic Automation & BPM Automation

UnitedHealth Group’s business and technology teams dramatically improved their operational efficiencies by combining their RPA and BPM automation capabilities, resulting in the elimination of manual processing during claims adjudication and an annual cost savings of $7M.

Presentation Slides

Your Roadmap to Optimizing RPA

Gartner’s complimentary guide will position your RPA projects for success with a focus on improving business outcomes.

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