Analyst reports confirm:
Pega is an industry leader

Pega software earns high marks across the board. See what analysts are saying about Pega capabilities in customer service, low code, and intelligent automation.

Gartner Magic Quadrant for Process Intelligence Platforms 2026

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Pegasystems has been recognized as a Leader.

Gartner Magic Quadrant for BOAT Platforms 2025

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Pega was named a Leader based on our Completeness of Vision and Ability to Execute.

Gartner Critical Capabilities for BOAT 2025

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Pega was ranked highest for the Case Management Use Case.

The Forrester Wave™: Customer Service Solutions, Q1 2026

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Pega was ranked as a leader and received top markets for AI assist tools for CSRs, conversational AI, AI agents, vision, and innovation.

The Forrester Wave™: Real-Time Interaction Management Software, Q4 2025

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Read the report to learn more about how Pegasystems Customer Decision Hub earned the highest possible scores in 25 of 28 criteria.

The Forrester Wave™: Digital Process Automation Software, Q3 2025

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Pega recognized by Forrester “at the leading edge of AI agent design.”

The Forrester Wave™: AI Decisioning Platforms, Q2 2025

According to the Forrester Report, "Pega's approach is timeless – it aims to build a platform that enables enterprises to 'design for people, build for change.'"
The Forrester Wave™: Customer Relationship Management Software, Q1 2025

Pega named a Leader in The Forrester Wave™: Customer Relationship Management Software, Q1 2025.

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See how Pega can transform your customer experiences with next-generation software applications and solutions.

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Analyst reports confirm:Pega is an industry leader

See how Pega can help your business

See how Pega can transform your customer experiences with next-generation software applications and solutions.

Analyst reports confirm:
Pega is an industry leader