As organizations chase digital transformation, many realize that their efforts must go beyond skin deep. They must transform processes—the ways in which customers are served, promises are fulfilled, and operations run.
Read this white paper to learn about:
- The current state of automation and operational excellence—and what’s required to succeed
- Common mistakes on the journey to digital automation
- Moving from task-centric to outcome-centric automation
- How you can get started with digital process automation in Pega
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