Telecom Italia: Redefining the B2B Customer Experience with Pega

To succeed in the Enterprise/B2B market, Telecom Italia needed to become more responsive to requests from their largest clients and bring new B2B products to market more quickly. Watch highlights of this PegaWORLD video, where Danilo DeAngelis and Goffredo Sdrubolini discuss how they are using Pega technology to provide business users with a single environment on top of which they can quickly build converged, next-generation services for their enterprise clients.