Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

Taking on Retention with One-to-one Service

SiriusXM uses Pega Customer Decision Hub™ for its customer retention solution balancing churn and revenue. The organization services 34 million customers supported by 10 call centers located around the globe. By utilizing IT and marketing solutions, SiriusXM has found a track to retain customers while driving revenue goals. In this session, learn how the team achieved this by using a rigorous testing approach to identify the right one-to-one experience.


Tags

Industry: Media and Advertising Product Area: Customer Decision Hub Topic: AI and Decisioning Topic: PegaWorld Topic: Personalized Customer Experiences

Related Resources

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more
Share this page Share via x Share via LinkedIn Copying...