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The Pragmatic Approach to Transforming Customer Service


The Pragmatic Approach to Transforming Customer Service

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Customer service transformations don't have to take years before delivering value. Join this session to learn about Pega's pragmatic approach that helped First Tech Federal Credit Union complete their transition from Salesforce to unifying its CRM solution on Pega to slash servicing costs all while improving employee productivity and the customer experience.


Product Area: Customer Service Topic: Digital Transformation Topic: PegaWorld Topic: Scalability Topic: Workflow Automation

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