PegaWorld 2018: Optimizing Intel's Supply Chain Procurement - a True Digital Transformation Story (Presentation)

Intel procurement spans 100 countries, 20,000 suppliers, delivering 24x7 global materials support to factories manufacturing high-end products. However, associated processes to manage huge amounts of data across disparate systems were glued together through email/phone-calls, causing supply chain to operate in reactive mode. Intel transformed its procurement activities to a digital ‘manage by exception’ approach - through process automation and simple guided UI's – delivering outstanding results: >50% process TPT reduction, 3X productivity gain, and unrivaled user experience.