Pega Predicts: 5 Customer Engagement Trends for 2018
Blow the dust off your crystal ball because it’s prediction season again! Forecasting the future is an inexact science, but here at Pega we’ve come pretty close.
Join us to learn Pega’s top five predictions for customer engagement in 2018, which metrics will be impacted, which brands are ahead of the curve, and what steps you can take to make 2018 a banner year for customer engagement.
Product Area: Robotic Automation
Topic: Artificial Intelligence
Topic: Customer Experience
Challenge: Customer Engagement