Pega's Experience Design (XD) Review evaluates and improves the user experience (UX) aspect of an application.
Focusing on key user journeys, our experience designers use human-centered design techniques to build empathy; It’s important to build empathy because we can only design a desirable product or service when people's needs, experiences, wants, and preferences are properly understood. From there we evaluate requirements and previously built applications to uncover opportunities and provide innovative design solutions optimized for Pega’s user interface (UI).
The result is a highly usable application with long-term benefits such as higher rates of user adoption, efficient workflows, and increased user satisfaction.
Topic: UX and Design
Challenge: Business Agility
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