Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Presentation

PegaWorld iNspire 2020: Defining Design Thinking’s Business Impact (Presentation)

Download Now

Organizations turn to design thinking to address a variety of challenges: solving promising opportunities, empowering employees to think creatively, designing solutions to improve customer experience, speeding up project design, and more. But how do you measure the impact on cost, time, and the customer and employee experience? Listen to GE Healthcare’s story as our presenter Scott Paar describes GEHC’s journey with this new approach, and outlines expectations, results, and key takeaways from it's design thinking projects.


Tags

Industry: Healthcare Topic: Digital Transformation Topic: PegaWorld Topic: Rapid Delivery Topic: UX and Design

Related Resources

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more