Presentation
EY Keynote: How to create a true one stop shop to increase user satisfaction and novel service experience (Presentation)
No company can afford to underestimate the importance of positive service experience. Poor service can make a significant impact on a company’s retention rates, causing both employees and customers to look elsewhere. But what are the factors to create break through value?
Tags
Related Resources
Recommended research & insights
See what’s new, what’s next, and what’s trending right now.
Why Pega?
Uniquely powerful software isn’t the only thing that sets us apart.