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Presentation

EY Keynote: How to create a true one stop shop to increase user satisfaction and novel service experience (Presentation)

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No company can afford to underestimate the importance of positive service experience. Poor service can make a significant impact on a company’s retention rates, causing both employees and customers to look elsewhere. But what are the factors to create break through value?


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Topic: Customer Engagement Topic: Customer Service Topic: Operational Excellence

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