Skip to main content

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


Pega Community Forum: Customer first - UNIQA implements customer centricity with Pega (Presentation)

Download Now

Digitalization and customer centricity are the two strategic goals that are in focus in this session. We will give an overview of how we have implemented and used our centerpiece, the 360° customer view in the new CRM incl. an IDD-compliant advisory route. Agile working methods, team set-up, adaptation of standard functionalities to our needs and, of course, integration into our UNIQA system landscape.

Our new customer loyalty, the new tariff calculators and the outlook on further topics based on the UCP roadmap round off the program.


Topic: Customer Engagement Topic: Digital Transformation Topic: Workflow Automation

Related Resources

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more
Share this page Share via x Share via LinkedIn Copying...