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Our World is Constantly Changing. Only Pega Lets You Build For Change.

For more than 30 years, Pegasystems has been building software that helps clients engage with their customers better, faster and more successfully in an ever-changing world. Pega applications are engineered for evolution, smartly and swiftly adapting to changing markets, technology, competition.


Transcript:

The digital world is a connected world. Employees are connected. Customers are connected. Even buildings and products are connected. With immediate access to information and tools, customers have the power to like, hate, buy, switch, and command attention with a tap. Even the best global companies struggle to respond. Too big, too global, too complex. Too invested in legacy systems. For more than 30 years, Pegasystems has been building software that helps clients engage with their customers better, faster, and more successfully in an ever-changing world.

Pega applications are engineered for evolution, smartly and swiftly adapting to changing markets, technology, and competition. This takes more than leadership and strategy. It takes the power to engage, simplify, and change. In the digital world, execution demands a new approach to applications. The largest companies in the world rely on Pega applications to automate and deliver consistently great customer experience by directly connecting sales, marketing, and service to the business operations that power them.

Pega connects customer engagement to operations at United Health Group, generating $275 million in net benefit. Pega's customer onboarding application powers OCBC. As a result, satisfaction increased by 40%. The Pega 7 platform simplifies operations at Heathrow, increasing on-time departures from 68% to 85%. Pega connects the physical world to the virtual world with an open cloud-enabled application platform.

We connect the past to the future, leveraging big data and predictive analytics in our marketing, sales, and service applications to provide omni-channel decisioning in real time. We connect customers to outcomes by ensuring consistency and personalisation across all channels. From order to fulfillment, across products and services, every customer will feel as valued as your first customer.

And most importantly, Pega applications are built on the agile, visually-driven Pega 7 platform, which lets you adapt quickly to change, delivering results 6.4 times faster than traditional programming, and provides the social, mobile, analytics, and cloud technologies needed to connect with customers. Pega applications help leading organizations engage customers more effectively, simplify their operations, and make change a competitive advantage. Our world is constantly changing. Only Pega lets you build for change.


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Product Area: Pega Platform Product Area: Platform Topic: AI and Decisioning Topic: Cloud Topic: Workflow Automation

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