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AI and Robotic Automation at the Core of Service Delivery


Alan Trefler, Pega CEO, and Paul Daugherty, Accenture Chief Technology & Innovation Officer, discuss artificial intelligence and robotic automation. These transformative technologies allow organizations to solve business problems more effectively, improve productivity, and maintain operational stability during disruptive times. Bringing intelligence into automation enables more meaningful customer service interactions and improved customer engagement.


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Product Area: Robotic Process Automation Solution Area: Customer Service Topic: AI and Decisioning Topic: Business Agility Topic: Customer Service Topic: Robotic Process Automation

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