Events & Webinars

On-Demand Webinar

Pega Customer Service for Insurance Webinar

Today, leading insurers realize that to grow profitably, they need to delight their customers with great service. Pega Customer Service for Insurance lets insurers empower their customer service representatives with clear, guided actions to address and anticipate customer needs.

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On-Demand Webinar

Group Benefits Underwriting – Overview and Demo

Watch this webinar to view how Pega Underwriting for Insurance delivers for leading insurers. See customer trends that are driving transformation in underwriting and how Pega is addressing these marketplace needs.

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News & Media Coverage

Article

Insurance Innovation Reporter: Is Lemonade Breaking Open the Insurance Industry?

This byline in IIR by Pega's Tom King, discusses Lemonade's effects on the insurance industry.

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Article

Insurance in the Age of IoT

The Internet of Things (IoT) is fundamentally changing insurance. Leading insurers are realizing the potential of data and actionable insights to reduce the severity and instance of claims.

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Article

True Insurance Transformation Requires AI

This byline in ITA Pro by Pega's Tom King, highlights the importance of insurers focusing on the right levers for true digital transformation.

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Article

Insurance Implications of the Autonomous Auto Market

In this Claims magazine byline, read the latest insights from Pega’s Tom King on the challenges and opportunities facing insurers as the autonomous auto market becomes a reality.

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Article

Insurance Innovation Reporter: Hanover Insurance Improves Customer Experience with Pega

Learn how Hanover Insurance is revolutionizing its customer experience with Pega.

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Article

Who Will Pay for the Ethics of a Self-Driving Car?

Blog highlighting the emerging issues related to self-driving cars and insurer liability.

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Article

What Makes for a Successful Insurance CRM implementation?

Recent interest in Customer Relationship Management (CRM) technology by insurers has increased tremendously. Learn more about the evolution of CRM.

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Article

What Insurance Carriers Can Learn from Fantasy Football

Learn how the evolving role of the insurance underwriter has broader implications for underwriters and insurers.

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Related Resources

Data Sheet

Pega Next-Best-Action for Insurance

Leverage real-time analytics and decisioning to recommend the most relevant offer to your customers.

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Aegis Creates a Next-Generation Underwriting System

Take a look inside Aegis’ next-generation underwriting system.

View Case Study
Case Study

AIG Japan: Reinventing Insurance

With Pega Sales Automation, AIG Japan empowers agents in a whole new way. See how.

View Case Study