Events & Webinars


Customer Engagement Summit Princeton, NJ

Customer engagement, digital transformation – where do you stand? Which technology is best? Artificial Intelligence? Robotics? Finding it hard to source the information you need to assist you? The Customer Engagement Summit offers you the opportunity to meet your peers, talk to experts, listen to business experiences and turn your digital transformation into a reality!

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On-Demand Webinar

Ovum Study: The Importance of Citizen-Focused Service

Join our speakers as they uncover the answers, explore industry trends, and provide useful recommendations for government agencies today.

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On-Demand Webinar

Improve Constituent Lives: Government Customer Service

John Smith suffered a life event and is temporarily unable to work. How can he access his eligible government benefits? How will he ensure his children receive the care they need? Tune into this webinar to see better digital government in action.

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On-Demand Webinar

Agile For Government: Separating Myth From Reality

Many government agencies are looking to agile methodology as a viable alternative to the "big bang" approach to IT solutions. How are agencies aligning agile concepts with procurement, planning, and implementation? This webinar replay features a case study from the CIO of New Jersey Department of Environmental Protection.

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News & Media Coverage


IT Modernization Isn’t All About Tech

The Dept. of Veterans Affairs' Financial Services Center and Dept. of Justice discuss IT modernization.

Read the Federal Computer Week article

5 Tips for Agencies to Step Up Their Customer Experience Game

USDA, Veterans Affairs, New Jersey share how government agencies can improve customer experience.

Read the Nextgov article

How New Jersey Courts Created an Automated Risk Assessment System for Judges

Learn how New Jersey Courts is implementing criminal justice reform in their organization.

Read the Route Fifty article

How IT Modernization Helped the Fiscal Service Uncover $20M in Improper Payments

The Treasury Dept.'s Bureau of Fiscal Service discusses wins during their modernization marathon.

Read the Federal News Radio article

State of New Jersey Chooses Pega to Accelerate Criminal Justice Reform Program

Pega deployment will enable New Jersey Courts to reduce pre-trial jail populations and costs.

Read the press release

U.S. Department of Veterans Affairs Financial Services Center Chooses Pega BPM

Agency uses Pega BPM to support payment processing for more than four million transactions.

Read the G2Xchange article

New Jersey Courts Preps for Landmark Bail Reforms

Staff are implementing a sophisticated platform to help judges make decisions using the click of a button.

Read the Route Fifty article

Related Resources

Video | 3:13

New Jersey Courts’ Digital Transformation

A unified solution to support the end-to-end legal case management process – from indictment to conviction, sentence, and subsequent rehabilitation – is now required

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Data Sheet

Pega for Child Welfare

The Pega for Child Welfare solution is built to empower child welfare agencies to drive seamless service delivery across intake, investigations, case planning, and placements.

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On-Demand Webinar | 48:16

Improve Constituent Lives: Government Customer Service

Better constituent service is a must. This webinar shows revolutionized digital government in action.

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