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Gartner Critical Capabilities for for Multiexperience Development Platforms (MXDP) 2021

Analyst Report

Pegasystems recognized in 2021 Gartner® Critical Capabilities for Multiexperience Development Platforms report

Pega scored highest among all vendors in three Use Cases.

Markets are more competitive than ever. That’s why to outperform the competition, we think you need to provide the best overall experience at every touchpoint, every time – what analyst firm Gartner calls the “total experience.” Multiexperience development platforms help you build applications that coordinate customer, employee, and end-user experiences across multiple channels and devices to provide rich, intuitive, frictionless interactions and superior business outcomes.

Pega received highest scores in development Use Cases related to Conversational Apps; Augmented and Mixed Reality; Wearables, Digital twin, and IoT.

We believe the combination of these capabilities provides businesses with a powerful, low-code platform for building the type of real-time, event-driven digital experiences that help differentiate you from your competitors.



Pegasystems is the leader in software for digital transformation. Find out more about our 35-year history of helping the world's leading organizations achieve breakthrough business results.

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About the research: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Pegasystems.

Gartner is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner, Critical Capabilities for Multiexperience Development Platforms. Jim Scheibmeir, Arun Batchu, Adrian Leow, and Van Baker, 27 July 2021