Skip to main content

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


IT’s secret weapon to win the future

Soon, IT will look, feel, and function drastically different. This report covers the new skillsets – and mindsets – needed to get with the program. We’ve curated our highlights for you below but be sure to download the full report for all the details.

Soft skills will dominate job descriptions

IT is often seen playing the supporting role by supplying the technical know-how that helps other teams achieve their visions. Increasingly, IT will be asked to find digital solutions and to focus more on leadership, strategy, problem solving, and social skills – rather than hard tech skills.

Automation foreshadows the end of career-long specializations for IT managers

There’s room to grow strategically

Despite pressures to reskill, IT managers expect to enjoy their roles more. Intelligent automation means more dynamic and creative work.

More than 70% of managers said that building and learning new skills will have the biggest impact on their jobs.

The rise of the regional IT function

A new set of skills for success

As countries progress in their digital transformation, they’ll focus less on management and migration and more on adding value to their operations.

Dive into the details

Share this page Share via x Share via LinkedIn Copying...