Customer Engagement Summit 2017: Tokyo
Customer Engagement Summit: Insights, Action, Change
Join us on September 28th at the Toranomon Hill, Tokyo to discover the technology behind a “Future Empowered” organization and hear from brands who are using disruptive technologies to drive customer engagement and operational efficiencies.
How to Register
Thursday, September 28th, 2017
1:30pm – 5:30pm
323 Toranomon 1 cho-me
Registrations & Networking
2:00pm – 5:30pm
Customer Engagement Summit Presentations
Awards Ceremony & Networking
Founder and CEO, Pegasystems
In a three decade career, Alan Trefler has been a visionary leader, a technology change-agent, an innovative philanthropist and a trusted advisor to business executives around the world.
Alan's unique technology vision and relentless focus on customer success is changing the way many of the world's leading enterprises engage with their customers today. His life's work has been to design a platform for living applications that businesspeople can evolve dynamically to manage the constant disruption and change in today's customer-centric economy.
Vice President and Managing Director, Pega Japan K.K.
Nobuhiko Watanabe has a Bachelor of Law from Keio Gijuku University in 1991.
Watanabe worked for Accenture for 23 years from 1991 to 2014 where he served for Japan’s Financial Services Practice. From 2006, he acted as the lead of Accenture’s Japan Insurance Practice and led numerous consulting, systems integration, outsourcing and offshoring engagements with major insurance companies.
2012 Accenture APAC Insurance Lead / Managing Director
2014 Started with Pega Japan with the current role.
Mizuho Financial Group, Inc.
Mizuho Bank, Ltd.
Global Corporate Co-ordination Department
General Manager of Business Promotion Office
Title of presentation: Mizuho's Global Operational Excellence with Pega
Platform Development Division
Mizuho Securities Co., Ltd.
Settlement Control Department
Deputy General Manager
In Participation With
Global Event Sponsor