Customer Engagement Summit Tokyo

Make better decisions in real time. Get work done faster. Smash organizational silos. That’s what we’re here to help you do. Join us in Tokyo to learn how leading brands are partnering with Pega to drive breakthrough results with AI and intelligent automation.

 October 16, 2019

 13:00 JST

 Minato-ku, Tokyo

Register now

"Paper was once at the center of our global corporate business. Now we have incorporated Pega to reengineer our procedures in order to automate our operations. We are now able to develop applications quickly using agile software development which enables rapid implementation."

Mizuho Bank, Ltd.

Transform engagement. For real.

What separates winning brands from just-OK brands? Customer experiences. But moving the dial from mediocre to how-is-that-even-possible experiences takes more than great people. It takes great technology.

Join us in Tokyo to hear from experts and global brands like Accenture who are achieving breakthrough results with AI-driven customer engagement and intelligent automation. Discover how they’ve automated processes, cut costs, and future-proofed their technology investments – and how you can do the same quickly and repeatably – with our unified platform.

Experience industry-leading solutions in action:

Speakers


Gaku Moriya Deputy Director of Information Services Industry Division in Commerce and Information Policy Bureau, Ministry of Economy, Trade and Industry

Junji Tsutsui Executive Officer, Deputy President of Business Process & IT Management Unit, General Manager of IT Promotion Division, Tokyo Century Corporation

David Steuer Managing Director and Global Lead of Accenture’s Intelligent Technology Partner Practices, Accenture

Kerim Akgonul Senior VP of Products, Pega
Nobu Watanabe

Nobu Watanabe Vice President and Managing Director, Pega Japan K.K.

Agenda

Download the full agenda

13:00

Opening

Nobu Watanabe, Vice President and Managing Director, Pega Japan KK

13:10

DX Report: Overcoming of ‘2025 Digital Cliff’ Involving IT Systems and Full-fledged Development of Efforts for DX

Gaku Moriya, Deputy Director of Information Services Industry Division, Ministry of Economy, Trade and Industry

13:55

Pega Keynote: The Heart of Digital Transformation

Kerim Akgonul, Senior VP of Products, Pega

14:25

Pega Demo: Up, Up, and Away: Unleashing the Superpowers of Pega Infinity™

Pega Japan KK

15:00

Networking Break

16:00

Improving customer engagement through Pega's omnichannel AI technology

David Steuer, Managing Director and Global Lead of Accenture’s Intelligent Technology Partner Practices, Accenture

16:30

Digital Transformation Strategy at Tokyo Century Corporation

Junji Tsutsui, Executive Officer, Deputy President of Business Process & IT Management Unit, General Manager of IT Promotion Division, Tokyo Century Corporation

17:15

Pega Japan Award

17:30

Closing & Wrap Up

Nobu Watanabe, Vice President and Managing Director, Pega Japan KK

17:45

Networking Party

Location Details

Toranomon Hills Forum

5th Floor
Toranomon 1-23-3
Minato-ku, Tokyo 105-0001

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