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Technology Trends Report

Future-proof 2025

Forward-thinking digital evolution takes courage, foresight, and leadership. From quick wins to ambitious advances – businesses that focus on the future now will thrive.

Download this eBook to get your sneak peek at five trends to watch.

Position your company as a leader of technological change

A nexus of technologies, commercial pressures, and business and consumer dynamics are changing the way we work. In our survey, Pega commissioned a survey of five distinct technology trends and their impacts on multiple industry sectors to help enterprises like yours prepare for their future, today.

Achieve easy wins through hyperautomation

Five distinct technology trends are impacting industries right now.


Organizations adapt through automated solutions that help them isolate exceptions and personalize customer and vendor engagement.

55% of industry leaders expect to see the impact of hyperautomation within the next five years.

Stay relevant among competition

Lean into the positive technological disruption brought on by COVID-19. 

Distributed cloud

The leading enterprises maintain data integrity, maximize value from these deployments, and keep them from spiraling out of control.

22% of respondents rated their distributed cloud technology as intelligent or mature.


AI governance

Industry leaders have expressed the urgent need for enterprises to step up and create more comprehensive governance frameworks.

We’re in an era of technological change and disruption

Be prepared to decentralize enterprise data and allow AI to take over.

Extended edge

Deploy extended edge earlier in the journey with the greater maturation of automation, AI, and machine learning (ML).


Extended reality

The rapid advancement of extended reality (XR) enables the creation of immersive “real world” experiences that simulate reality.

Leaders don’t wait because technology won't wait for us

If we boil the feedback from hundreds of respondents in seven industries and many countries down to a single technological principle it might read: Leaders don't wait. But leaders also act deliberately. Leaders act like it’s 2025.

Leaders are surveyed under the enterprise framework

Dive into the details

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