Video
Tell Government Once: Reducing complexity to deliver citizen-centric services
Presenter: The Hon. Victor Dominello, Minister for Customer Service
Watch this session to learn how to:
- Allow citizens to access critical information and services anywhere, anytime
- Cut red-tape to facilitate better citizen engagement, delivering positive outcomes and outstanding user experiences
- Embrace intelligent automation to drive efficiency and streamline processes while maintaining sufficient governance
- Address a range of upcoming digital initiatives driven by the NSW Department of Customer Service
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