Organizational change is inevitable and constant. It is not unusual for companies to evolve and respond to changing market trends. Some business scenarios arise, where BPM, CRM, and ERP tools need to co-exist and work in unison to provide a seamless and effective process execution. Typical applications enable customer experience management to introduce new service and sales functionalities that leverage Pega® BPM along with the existing CRM and operational ERP systems and data stores.
Tech Mahindra has a proven approach to support process-centric, mission-critical and highly complex transformation initiatives. Existing investments are preserved by leveraging the integration capabilities and connectors available with the Pega platform.
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