Skip to main content

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


Reuse in Action: Delivering 28 Member-Centric Solutions from One Platform

"Automation, digitalization, and self-service. We stress shorter case resolution time because that's very important for our members to have their benefits paid out."

    - Joakim Kruse, CIO, The Swedish Federation of Unemployment Insurance Funds

Joakim Kruse, CIO for The Swedish Federation of Unemployment Insurance Funds, shares the digital, mobile, and customer service transformation his organization undertook to better serve citizens. Watch a clip of his presentation at Pegaworld 2016 to hear best practices and lessons learned.


Related Resources

AI in Innovation

Unleash the power of AI innovation

Learn about enterprise AI and how it'll drive the future of business outcomes.

Explore topic
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more
Share this page Share via x Share via LinkedIn Copying...