PW 2014 Presentation: Rabobank Transforms Commercial Lending into an Agile, Cross-Channel Solution

SANDER MIDDENDORP, HEAD OF PRODUCT MANAGEMENT, BUSINESS AND COMMERCIAL LENDING, RABOBANK
MIRJAM VERLINDEN, BUSINESS ARCHITECT, COMMERCIAL LENDING, RABOBANK

Executing upon their Vision 2016 program which focuses on serving their customers in the best way possible, Rabobank decided to dismantle and redesign their Commercial Loans Sales and Servicing system. The goal: to turn it into the agile, cross-channel solution they needed to deliver on their promise to be close to their customers. Apart from strong governance, this initiative required state-of-the art technology and Rabobank chose Pega as its strategic partner.

In this session you will learn:

  • The Rabobank vision — both from a business and an architecture perspective
  • How Pega is helping Rabobank achieve its goals
  • The results to date — benefits and lessons learned