PegaWorld iNspire 2023: enGEN: Pega-powered Simplified Experiences for Healthcare (Presentation)

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Consumers expect a seamless experience when it comes to their health. They want to receive care when they need it, free from confusing information, delays, or barriers. Far too often, that’s not the case – creating frustration not only for them, but for payer and provider employees as well. Join this session to see how enGEN is streamlining that experience by engaging the member/patient across all channels, with easy-to-understand information that breaks down the silos of operations to accelerate access to healthcare – all by working with Pega’s healthcare applications. Today, this platform is available not only for Highmark, but for a growing community of payers, providers, and member/patients.