Video
PegaWorld iNspire 2022: SSCL Service+ Crushes Complex Business Services for Government
In this session, Shared Services Connected Limited (SSCL) will share its Service+ innovation – powered by Pega Customer Service™. The new tool was created using design thinking in collaboration with SSCL’s frontline contact center agents and the SSCL innovation team to deliver personalized user Microjourneys®. Service+ is supporting journeys across HR, Payroll, Recruitment, and Finance. Learn how these solutions are supporting requirements from 22 government agencies and are now developing a strategic partnership, enabling SSCL to resell these solutions across sectors with the Pega Marketplace.
Tags
Related Resources
![AI in Innovation](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2023-11/ai-innovation-prev-card.png?itok=I5cCWnoL)
Unleash the power of AI innovation
Learn about enterprise AI and how it'll drive the future of business outcomes.
![Why Pega](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2021-07/why-pega-preview-card.jpg?itok=ovPGRTVn)
Why Pega?
Uniquely powerful software isn’t the only thing that sets us apart.