Video
PegaWorld iNspire 2022: SSCL Service+ Crushes Complex Business Services for Government
In this session, Shared Services Connected Limited (SSCL) will share its Service+ innovation – powered by Pega Customer Service™. The new tool was created using design thinking in collaboration with SSCL’s frontline contact center agents and the SSCL innovation team to deliver personalized user Microjourneys®. Service+ is supporting journeys across HR, Payroll, Recruitment, and Finance. Learn how these solutions are supporting requirements from 22 government agencies and are now developing a strategic partnership, enabling SSCL to resell these solutions across sectors with the Pega Marketplace.
Tags
Related Resources
Unleash the power of AI innovation
Learn about enterprise AI and how it'll drive the future of business outcomes.
Why Pega?
Uniquely powerful software isn’t the only thing that sets us apart.